Privacy Policy

Last updated: March 14, 2026

Introduction

Jirtuu Software Labs ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out contact forms or consultation request forms
  • Send us emails or messages
  • Subscribe to our newsletter
  • Create an account on our platform
  • Participate in surveys or feedback forms

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website and exit pages
  • Cookies and similar tracking technologies
  • Geographic location (approximate)

1.3 Third-Party Information

We may receive information about you from third parties, including analytics providers, advertising partners, and publicly available sources.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and improve our services
  • To respond to your inquiries and requests
  • To send you marketing communications (with your consent)
  • To analyze website usage and trends
  • To prevent fraud and enhance security
  • To comply with legal obligations
  • To personalize your experience
  • To conduct business operations and analytics

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist us in operating our website and conducting our business, including hosting providers, email services, and analytics platforms.

3.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure password policies
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You can request a copy of your personal information
  • Right to Correction: You can request correction of inaccurate information
  • Right to Deletion: You can request deletion of your information
  • Right to Opt-Out: You can opt out of marketing communications
  • Right to Data Portability: You can request your data in a portable format

To exercise any of these rights, please contact us at hello@jirtuu.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze website usage.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

We use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools may collect information about your browsing activity.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We process your personal information based on:

  • Your explicit consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Protection of vital interests
  • Our legitimate business interests

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Jirtuu Software Labs

Email: hello@jirtuu.com

Phone: +251-982147163

Location: Addis Ababa, Ethiopia